The Frictionless Experience: The podcast where we slay friction one episode at a time   Listen to the podcast

Cyber Monday 2017: The Fastest and Slowest Retail Websites

Web Performance

Cyber Monday 2017 - the largest online shopping day in the US. Ever. 

Revenue hit $6.6 billion this year. That's up $1 billion from last year. To put that number in perspective, Thanksgiving and Black Friday together brought in nearly $8 billion. Yeah, Monday was a big day for retail.

And it was a big day for IT teams, too. The traffic load on Cyber Monday resulted in a outages and slow-downs for a lot of retailers. J. Crew's checkout process crashed. Southwest Airlines went down.

Just like we did for Thanksgiving and Black Friday, let's find out how the top 25 retailers performed on Cyber Monday.

The findings in this post are based on hundreds of home page measurements across 5 US locations using Blue Triangle's Synthetic Monitoring.

Cyber Monday Speed Rankings – Top 25 Retailers

Who slowed down?

Who sped up?

Stay Up to Date

See speed rankings of the top 500 retailers: Access the Retail Industry Benchmarks.

I hope this blog post was helpful for you. Should you have any questions, comments or concerns, please send me an email:

Cyber 17

During the holiday rush, every shopper matters

Holiday Preparedness Ebook

Optimize the customer journey before the eCommerce event of the year.