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Five Friction Forces Impacting Your Customers' Digital Experiences

Understanding how these five forces affect customers transacting on your website or mobile app is critical to creating frictionless digital experiences that drive customer trust and loyalty. Did you know...

How to Optimize the Online Retail Experience to Maximize Holiday Sales

The holiday season is one of the most pivotal times of the year for retailers and...

Why Every Shopper and Their Black Friday Experience Matters

Every year, like clockwork, shoppers would line the blocks on Thanksgiving Day, eagerly...

On-Demand Webinar: How to Measure, Debug, and Improve Core Web Vitals

Are you constantly watching your Core Web Vitals and comparing your performance to competitors? It's easy to know what your scores are, but not why they're stagnant or how to fix the problem. Watch the

Is Amazon Prime Day the New Black Friday in July?

Amazon Prime Day, the annual shopping extravaganza exclusively for Prime members, has become a highly anticipated event for millions of online shoppers worldwide. While consumers take advantage of online

Cracks Emerging in Amazon's Digital Customer Experience

Amazon has undoubtedly revolutionized how we shop and experience eCommerce, especially since everyone and their grandmother started transacting more online. However, cracks in the once seamless façade of

Why CIOs Should Care About Employee Experience

Teams worldwide are challenged to do more with less. Despite rampant budget cuts, resource constraints, massive layoffs, and more, the pressure is cranked up to generate even greater profits and cash flow.

3 Reasons Blue Triangle and FullStory are Better Together

When it comes to your digital tech stack and choosing between engineering or business tools, it’s not a matter of this or that. It’s this and that because you don’t need to select one platform over the other.

Blue Triangle and OpenFin Can Help You Resolve Friction and Boost ROI

Blue Triangle and OpenFin Partner to Help Teams Work Smarter, Faster, and More Effectively - Here's How. Many growing companies used to live by Meta (formerly Facebook) founder Mark Zuckerberg's now-famous

Revealing Hidden User Friction with Blue Triangle and Microsoft Clarity Integration

Session replay is often thought of as the last mile of customer journey analysis because it allows you to walk a mile in your users’ shoes to empathize with their experience so you can then make it better.

5 Things Marketers Lose When Moving Over to Google Analytics 4

Marketing Analytics Ecommerce Website performance
You've been hearing all about how great Google Analytics 4 is but here are 5 things you should know before making the switch. Digital marketing isconstantly evolving, making it crucial, and at times

VitalScope Exposes the Hidden Reasons Behind Poor Core Web Vitals and How to Fix Them

Are you always watching your Core Web Vitals, comparing them to your competitors? It can be frustrating if theirs are improving and yours aren’t. Or even worse, if yours are underperforming because that’s