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Topic Category
- Blog
- Web Performance
- Industry Benchmarks
- Podcast
- Digital experience optimization
- Webinar
- Marketing Analytics
- Security
- White Papers
- user experience
- Tag Governance
- Case Studies
- Ecommerce
- Website performance
- Accelerator Series
- Product Announcements
- Use Cases
- DEM
- Digital Commerce
- Conversion rate optimization
- Content Security Policy
- Datasheet
- Conversion rate
- Experience Design
- Holiday preparedness
- Resources
- Ultimate Guides
- Web Development
- Website Design
- eBook
Introducing a More User-Friendly Portal: Usability and Simplicity at the Forefront We're excited to share some major updates that will enhance your experience in our portal, with a strong focus on usability,...
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Is Your Digital Platform Ready for the Next Traffic Surge?
Great deals are happening online during Black Friday or Cyber Monday, but the BEST deals...
Why the Best Digital Product Managers Are Always Wrong (and That's Okay)
The best Digital Product Managers are wrong all the time. Controversial? Absolutely....
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Can Retailers Win Customers Over with Frictionless Checkout?
Retailers can’t win hearts by innovating the checkout experience, but companies can build an Amazon-like checkout that actually converts. Retailers often seek innovative ways to differentiate themselves. For
How Rainbow Shops Slashed Shipping Losses by 75% with One Simple Change
The holiday season—a time of joy, celebration, and, increasingly frantic online shopping. Black Friday, Cyber Monday, and the lead-up to Christmas mark the busiest time of the year for e-commerce. Amid the
The Key to a Truly Personalized Experience Lies in Knowing Your Customers
Personalization is no longer optional—it's a necessity. Brands everywhere claim to "know their customers," but how many truly understand them beyond mere demographics or generic personas? This question drives
Why Cross-Team Alignment Can Make-or-Break Customer Experiences
Is your team sabotaging your customer experience without even knowing it? Customer experience can “make or break a brand,” as Angel Singh, VP of Customer Experience at Petco, explained on The Frictionless
Blue Triangle Recognized in the 2024 Gartner Magic Quadrant for Digital Experience Monitoring
Blue Triangle is Ranked Highest in Execution for Niche Players on the Gartner Magic Quadrant for Digital Experience Monitoring. We're proud to be recognized in the inaugural 2024 Magic Quadrant for Digital
3 Unspoken Rules of Gift-Giving eCommerce Sites and Reducing User Friction
In our most recent episode of The Frictionless Experience, my co-host Nick Paladino and I had the privilege of delving into the unspoken rules of gift-giving in eCommerce with Hal Siegel, the Vice President of
How the Friction Five Impact User Experiences and Conversion Rates
In a popular episode of The Frictionless Experience, Nick Paladino and I discussed the concept of the "Five Friction Forces" that can hinder a brand's digital experience and impact customer satisfaction,