Quantify by page lost revenue that can be recaptured from removing friction.
Dive deeper into the problem to uncover hidden issues and deploy the perfect fix.
Validate with indisputable proof that your optimizations achieved desired business outcomes.
The podcast for Friction Fighters slaying the digital friction standing between you and your customers.
Is Your Site or App a Leaky Bucket? Plug the Holes and Convert More of the Traffic You’re Already Getting.
Is Your Site or App a Leaky Bucket? Plug the Holes and Convert More of the Traffic You’re Already Getting.
Enhance your digital optimization with the new Blue Triangle and Microsoft Clarity integration, [...]
Learn how Microsoft builds a CX culture that employees are excited to join, driving commitment [...]
Learn how Microsoft's Zehra Syeda-Sarwat balances urgency and patience in CX, using principles that [...]