You've been hearing all about how great Google Analytics 4 is but here are 5 things you should know before making the switch.
Are you always watching your Core Web Vitals, comparing them to your competitors? It can be frustrating if theirs are improving and yours aren’t. Or even worse, if yours are underperforming because that’s going to impact your Google search placement and provide an inferior user experience.
Unless you’ve been living under a rock like Patrick Star, you’ve probably heard about ChatGPT. Everyone’s been buzzing about it and for good reason. It’s a cutting-edge artificial intelligence (AI) tool that can be a virtual assistant, answer specific questions, create content, and so much more.
Lenovo Shares Their Winning Strategy to Grow Online Revenue with Frictionless Digital Experiences CHALLENGE: Lenovo is committed to helping every customer experience their own transformation through innovative products, solutions, and services offered on Lenovo.com. The company needed a systematic and repeatable way to quantify the customer experience to help achieve its business and revenue goals.
Leading Brands Cut Through the Noise of the Competition with Video to Build Customer Trust. eCommerce brands understand how crucial it is to distinguish from the competition. So how can you ensure that your company is memorable when there are so many things available and so many opportunities to connect with customers?
The Business Benefits of Using Synthetic Monitoring to Connect the Performance of Web-Based Applications and SaaS Services to the Customer and Employee Experience. Delivering a frictionless experience is a necessity for any performance-driven business looking to build customer trust and loyalty and improve bottom-line revenue. This digital experience also includes the experience that an organization’s employees receive.
Friction is like a space invader sent to destroy the customer experience. Plan your battle strategy with tips from this eBook to repel their costly attacks and create frictionless digital experiences that build customer trust and loyalty.
Can a millisecond really cost you millions? Yes, it can.
"On my team, you have to talk about the ugly babies," Said Billy Ray Taylor, an executive director at Goodyear Tire. At the time, he was touring an underperforming factory that he was tasked with turning around and improving.
The True Cost of Friction Will Surprise You Imagine a website that takes too long to load. And let’s be real. We don’t have to imagine too hard. It’s something most of us experience every day. It’s a frustrating experience and can be a pain in the @$$.
New year, new trends that you must know for a frictionless 2023 Last year, with inflation and fears of a recession, every customer mattered. This still rings true in the new year. Facing new challenges and competitive and economic pressures, 2023 will be an uphill battle for online and omnichannel businesses.
Amazon and the Unbelievable Cost of Site Outages Amazon’s website and app was down for thousands of frustrated shoppers Wednesday morning, December 7th. When this happens, many shoppers might be left wondering, “Is this issue only happening on my device?” and take to Twitter to voice their dissatisfaction.
Cyber Week 2022 Recap Every Shopper Matters This Holiday Season With the ongoing pandemic, high inflation, and a looming recession affecting consumer confidence, many retailers and eCommerce websites faced unique challenges this holiday season. As a result, Cyber Week 2022 may not break earth-shattering sales records, which historically have increased yearly except last year. The holiday season looks different this year, and according to Adobe Analytics estimates, Cyber Week will bring in $34.8 billion overall.
Cyber Monday 2022: The Fastest and Slowest Retail Websites
Black Friday 2022: The Fastest and Slowest Retail Websites Black Friday 2022 online sales are projected to grow by just 1% year-over-year at $9 billion, according to early estimates from Adobe. With $8.9 billion in sales the year before, Black Friday 2021 marked the first time growth reversed. Can online sales buck the trend this year?
Thanksgiving Day 2022: The Fastest and Slowest Retail Websites It’s no surprise that many consumers would go online to get their holiday shopping done. Since the pandemic accelerated online adoption, eCommerce has become a convenient way for consumers to navigate their holiday shopping.
Continuous Experience Optimization for Native Mobile Apps is Here. Our new Native Mobile App Analytics and Monitoring solution introduces a fresh take on traditional mobile application monitoring, beginning and ending with business outcomes and actionable insights on your customers' digital experience. The Blue Triangle platform is designed to help brands focused on a culture of continuous experience optimization quantify the cost of friction and deliver frictionless customer experiences.
Holiday eCommerce Planning Guide for Frictionless Digital Experiences As the holiday eCommerce event of the year is quickly approaching, Blue Triangle has put together a complete guide to help retailers achieve their business objectives this Cyber Week. Whether you're an omnichannel or online business or both, the peak shopping season will be chock-full of challenges for teams to overcome, such as economic volatility and rising prices impacting the purchasing decisions of inflation-weary shoppers.
Headless eCommerce: The Next Step in Digital Commerce Evolution Forecasted to become a $6.3-trillion industry by 2024, the global eCommerce market is growing at a very rapid, unprecedented pace. This is happening despite recent seismic disruptions and challenges to global economies.
Power Your eCommerce Sales Funnel with Video