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Using Experience Design to Optimize Your Website
Digital experience optimization user experience Blog Digital Commerce Podcast Experience Design Website Design
Chuck Moxley
How to Use Experience Design to Achieve an Elevated Website Design in 7 Steps You’ve likely heard the phrase “function over form” when it comes to website design, right? Does this mean that beauty doesn’t...
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Building an Enterprise-Wide Reusable Design System 

Digital experience optimization user experience Website performance Blog Digital Commerce Podcast
Chuck Moxley
The ultimate guide to why and how to create a reusable UX design system In a recent...

Can Friction Serve a Positive Purpose?

Digital experience optimization user experience Website performance Blog Digital Commerce Podcast
Chuck Moxley
Surprising ways adding Purposeful Friction to a digital experience can improve the user...

3 Surefire Ways Networking Teams Can Drive Bottom-Line Value

Blog
Lance Buchholz
The Business Benefits of Using Synthetic Monitoring to Connect the Performance of Web-Based Applications and SaaS Services to the Customer and Employee Experience. Delivering a frictionless experience is a

5 Shocking Ways Friction on Your Website is Costing You Money

Blog
Adam Wood
Can milliseconds really cost you millions? Yes, they can. It’s no secret that consumers expect frictionless, remarkable digital experiences. Especially with more customers shopping online. Shockingly, 62% of

What Continuous Experience Optimization is NOT

Blog
Adam Wood
"On my team, you have to talk about the ugly babies," Said Billy Ray Taylor, an executive director at Goodyear Tire. At the time, he was touring an underperforming factory that he was tasked with turning

The Unbelievable Cost of Friction

Blog
Adam Wood
The True Cost of Friction Will Surprise You Imagine a website that takes too long to load. And let’s be real. We don’t have to imagine too hard. It’s something most of us experience every day. It’s a

The Surprising Top 5 Digital Experience Trends for 2023

Blog
Adam Wood
New year, new trends that you must know for a frictionless 2023 Last year, with inflation and fears of a recession, every customer mattered. This still rings true in the new year. Facing new challenges and

Amazon and the Unbelievable Cost of Site Outages

Blog
Adam Wood
Amazon and the Unbelievable Cost of Site Outages Amazon’s website and app was down for thousands of frustrated shoppers Wednesday morning, December 7th. When this happens, many shoppers might be left

Cyber Week 2022 Recap

Blog
Adam Wood
Cyber Week 2022 Recap Every Shopper Matters This Holiday Season With the ongoing pandemic, high inflation, and a looming recession affecting consumer confidence, many retailers and eCommerce websites faced

Cyber Monday 2022: The Fastest and Slowest Retail Websites

Blog
Adam Wood
Cyber Monday 2022: The Fastest and Slowest Retail Websites Cyber Monday 2022 is expected to remain this holiday season’s biggest shopping day, driving a record $11.2 billion in spending, up 5.1%

Black Friday 2022: The Fastest and Slowest Retail Websites

Blog
Adam Wood
Black Friday 2022: The Fastest and Slowest Retail Websites Black Friday 2022 online sales are projected to grow by just 1% year-over-year at $9 billion, according to early estimates from Adobe. With $8.9