The Frictionless Experience: The podcast where we slay friction one episode at a time   Listen to the podcast

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Blue Triangle offers the only complete platform purpose-built for Continuous Experience Optimization powered by Business Outcomes

Debunking 7 Myths About Website Speed and the User Experience

Website speed directly impacts the user experience and business outcomes, like search engine rankings, conversion rates, and revenue (research confirms it). When nearly 70% of consumers say page speed impacts

Strategic Design Thinking in the Phygital Age: An Interview with Paul Stonick

In this interview, Paul Stonick, Vice President of SCADpro at the Savannah College of Art and Design, discusses the significance of design and aesthetics in creating data-oriented digital experiences. Listen

Interaction to Next Paint (INP): Does it Really Matter? Here's Everything You Need to Know

No one likes friction in their digital, physical, and phygital user experience, including Google. Core Web Vitals (CWV) have become key metrics for digital and business teams to track and improve site

Frictionless Experience is an Investment Worth Making

What makes Amazon an undisputed leading eCommerce website? Is it the website's features? According to numerous sources, although Amazon has revolutionized the way we shop online, alternative sites provide

Cyber Monday 2023: The Fastest and Slowest Retail Websites

Cyber Monday has proven itself to be the biggest shopping day this holiday season (and year) ringing in a record-setting $12.4 billion in online sales, up 9.6% from last year and surpassing initial

Black Friday 2023: The Fastest and Slowest Retail Websites

Every year, shoppers would eagerly line the blocks on Thanksgiving evening into Black Friday in anticipation of appealing, in-store only deals on the hottest goods. Think Arnold Schwarzenegger in Jingle All

Thanksgiving Day 2023: The Fastest and Slowest Retail Websites

On Thanksgiving Day, consumers gobble up more than turkey and pumpkin pie. They also feast on savory online promotions and discounts. Last year, online shoppers spent a record $5.29 billion on Thanksgiving

Optimize Speed and the Five Friction Forces for a Frictionless Experience

Join us for an insightful discussion with Kenny Goldshvartz, a Digital Strategy and Solutions expert at Wyndham Hotels & Resorts, as we explore the importance of site speed optimizations for a frictionless

How a CSP Would Have Prevented 3 High-Profile Magecart Attacks

What do British Airways, Newegg, and Ticketmaster have in common? They were victims of cross-site scripting attacks that cost millions of dollars. Content Security Policies (CSPs) were created to mitigate a

Leverage Site Functionality to Reduce Friction and Maximize Loyalty

Mike Shady, an eCommerce Executive and former Senior Vice President of Online for Lowe's, shares his extensive omnichannel retail and digital expertise on The Frictionless Experience. Listen to "The

Why Are So Many Major Websites Operating Without a Content Security Policy (CSP)?

While browsers have supported Content Security Policies (CSPs) for over a decade, and the benefits of a CSP are well documented, only 7% of Alexa’s top 1 million sites have a valid CSP. That percentage

Blue Triangle Now Offering INP support in Real User Monitoring

Product Announcements
Since most users spend the majority of their time on a webpage after it loads, Google Core Web Vitals (CWV) will soon officially support Interaction to Next Paint (INP). Blue Triangle already does! INP