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Thanksgiving Day 2023: The Fastest and Slowest Retail Websites

On Thanksgiving Day, consumers gobble up more than turkey and pumpkin pie. They also feast on savory online promotions and discounts. Last year, online shoppers spent a record $5.29 billion on Thanksgiving

Optimize Speed and the Five Friction Forces for a Frictionless Experience

Join us for an insightful discussion with Kenny Goldshvartz, a Digital Strategy and Solutions expert at Wyndham Hotels & Resorts, as we explore the importance of site speed optimizations for a frictionless

How a CSP Would Have Prevented 3 High-Profile Magecart Attacks

What do British Airways, Newegg, and Ticketmaster have in common? They were victims of cross-site scripting attacks that cost millions of dollars. Content Security Policies (CSPs) were created to mitigate a

Leverage Site Functionality to Reduce Friction and Maximize Loyalty

Mike Shady, an eCommerce Executive and former Senior Vice President of Online for Lowe's, shares his extensive omnichannel retail and digital expertise on The Frictionless Experience. Listen to "The

Why Are So Many Major Websites Operating Without a Content Security Policy (CSP)?

While browsers have supported Content Security Policies (CSPs) for over a decade, and the benefits of a CSP are well documented, only 7% of Alexa’s top 1 million sites have a valid CSP. That percentage

Blue Triangle Now Offering INP support in Real User Monitoring

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Since most users spend the majority of their time on a webpage after it loads, Google Core Web Vitals (CWV) will soon officially support Interaction to Next Paint (INP). Blue Triangle already does! INP

Unlocking the Truth about Content Security Policy (CSP): Debunking 5 CSP Myths

JavaScript tags are constantly added to sites and apps by multiple teams. But over time, poor tag management can result in a dumping ground for outdated tags and daisy chaining tags. Unrestricted third-party

5 Tips to Improve Site Usability and Functionality for a Frictionless Experience

The success of any site or mobile app hinges on understanding the Five Friction Forces to drive conversions and grow customer loyalty. In an episode of The Frictionless Experience, our podcast for Friction

How the Healthcare Industry Benefits from Delivering a Frictionless Experience

When you think about a frictionless digital experience, what's the first thing that comes to mind? For many, the answer could be online shopping and eCommerce giants like Amazon, who undoubtedly set the bar

Five Friction Forces Impacting Your Customers' Digital Experiences

Understanding how these five forces affect customers transacting on your website or mobile app is critical to creating frictionless digital experiences that drive customer trust and loyalty. Did you know

How to Optimize the Online Retail Experience to Maximize Holiday Sales

The holiday season is one of the most pivotal times of the year for retailers and eCommerce businesses to secure customer loyalty. Are you ready to make the most of it? Black Friday and Cyber Monday (BFCM)

Why Every Shopper and Their Black Friday Experience Matters

Every year, like clockwork, shoppers would line the blocks on Thanksgiving Day, eagerly waiting for their favorite stores to open. Their bellies still stuffed with Thanksgiving turkey (or, if you’re like me,